Amy N Kaplan

***MANAGERS ONLY***

You can view your cash tracking sessions from the admin by clicking Point of Sale > Overview > Cash tracking sessions. You can select the location and the date range for the displayed information. You can also click Export to export the selected information into a CSV file.

Discrepancy summary

The discrepancy summary is an overview of expected amounts and what was actually counted for all sessions that occurred at the selected location within the time range. The Discrepancy at start displays the amount that was reported at the end of the last session and the amount counted at the beginning of the session. The Discrepancy at end displays the expected amount in the cash drawer by adding the amount counted at the start and the cash payments that were received throughout a session and compares them to the amount counted when ending a session. A discrepancy occurs when there is a difference between the expected and counted amounts.

Cash payments summary

The cash payments summary displays the overview of the cash payments or all sessions that occurred at the selected location within the time range. The Gross payments amount displays the total amount of cash payments processed. The Refunds amount displays the total amount of refunds processed. The refund amount is subtracted from the gross payments amount to get the Net payments amount.

Session list

The session list displays the sessions that occurred at the selected location within the time range. Each row is a single session and displays the session start and end time, Register ID, Open or Closed status, and total discrepancy that is associated with the session. By clicking the column headers, you can sort the session list by session start, session end, or total discrepancy.

View tracking session details

The information varies slightly depending on whether you’re viewing an open or a closed cash tracking session.

The following information is always displayed:

• the date of the shift
• the total sales for that shift
• the name of the staff who opened the shift
• the initial float amount
• any adjustments that staff have made to the sum of the cash in the drawer (for example, if they’ve used some of their own money to make change).

If the session is closed, you see the following:

• the name of the staff who closed the session
• the cash counted at the end of the session (as long as you entered it when you closed the session
• the amount of cash in the drawer that was expected when the session was closed
• the cash left in the float after you performed the final balance of the cash drawer (usually done when you remove the day’s takings)
• sales by each payment type

View the open tracking session

1. From Shopify POS, tap ≡ > Register.
2. Tap the View open session.

View the history of a closed tracking session

1. From Shopify POS, tap ≡ > Register.
2. Tap the Session history.
3. Tap the tracking session you want to view.
4. Optional: Tap View payment types to see a breakdown of payment types used in the session.
5. Optional: Tap Print page to print payment type information.

Adjust the float

A register float adjustment involves the addition or removal of cash. It might be necessary if, for example:

• staff can’t make the right change with the cash in the drawer
• the cash in the drawer has exceeded your preferred limit (some companies impose a limit to prevent theft or a miscalculation at closing)
• staff needs to temporarily remove cash from the drawer.

1. From Shopify POS, tap ≡ > Register.
2. Tap View open session.
3. Tap either Add or Remove, depending on the type of transaction that you want to make.
4. Enter the amount added or removed.
5. Enter a note, if necessary.
6. Tap Confirm.

Adjustments to a register appear in the register history on the Register screen.