Amy N Kaplan

***MANAGERS ONLY***

If there’s a difference in price between the two items, then collect or pay out the difference during the exchange.

1. From the Shopify POS app, tap the ≡ button and then tap Orders.
2. Tap the order for which you want to create an exchange or return.
3. Tap Exchange, select the item that’s being exchanged, and tap Next.
4. From the products list available, select an item to exchange your return with.
5. Update the quantity of the selected item, add more items if needed, and click Next.
6. If there’s a balance remaining, then tap Refund or Collect and complete the transaction. If there’s no balance remaining, then tap Exchange.
7. Tap Done.