Amy N Kaplan

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mPOP all-in-one Guide

***MANAGERS ONLY***

You can use the all-in-one Star mPOP—a receipt printer with an integrated cash drawer and optional USB barcode scanner.

The Star scanner recognizes only 1D barcodes, so you can’t use it to scan 2D barcodes on physical gift cards. If you want to scan physical gift cards, then you need to use your iPad’s front-facing camera or buy a 2D barcode scanner.

Pair the mPOP with your iPad or iPhone

After the mPOP and your iPad or iPhone are paired, the cash drawer, receipt printer, and barcode scanner works with Shopify POS.

Steps:

  1. Make sure that the printer is plugged into a power supply and turned on. If you have the USB barcode scanner, then make sure that it’s plugged into the mPOP.
  2. From your iPad or iPhone’s main settings, tap Bluetooth.
  3. Under OTHER DEVICES, tap the mPOP to pair it with your iPad or iPhone. When the mPOP appears under MY DEVICES on the Bluetooth settings screen when it’s paired and connected.
  4. In Shopify POS, tap ≡ > Settings.
  5. Tap Manage connected hardware, and make sure that the mPOP receipt printer appears. If you have the barcode scanner, then it appears separately on the same screen.
  6. Optional: After the mPOP appears on the Hardware settings screen of the Shopify POS app, you can set it as the default printer.

Unpair the mPOP and your iPad or iPhone

The mPOP automatically connects to the last device that it was paired with. If you want to use the mPOP with a different device, then you need to unpair the mPOP from your iPad or iPhone.

Steps:

  1. From your iPad or iPhone’s main settings, tap Bluetooth.
  2. Tap the ⓘ icon beside the mPOP.
  3. Tap Disconnect.
  4. Tap Forget this device.
  5. Tap OK to confirm that you want the iPad or iPhone to forget the mPOP.
  6. In Shopify POS, you can remove the mPOP receipt printer and scanner from the Hardware settings screen by swiping each one left and then tapping Delete.

mPOP Online Manual

https://www.star-m.jp/products/s_print/mpop/manual/en/index.htm

Manufacturer’s troubleshooting guide

https://www.star-m.jp/products/s_print/mpop/manual/en/troubleshooting/faq.htm